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Why should I join Hit The Theatre?
How much does it cost to join Hit The Theatre?
I am thinking about joining, is there a minimum number of shows I have to come to?
What sort of person is a member of Hit The Theatre?
I have a friend who wants to come to a show with me, can I bring them?
I’ve lost my tickets – what can I do?
I’ve lost my booking reference number – what can I do?
Which payment methods do you accept?
Are your online bookings secure?
How do I know if my booking has gone through?
I live outside of the United Kingdom. Will you mail my tickets to me?
Do I need ID (identification) to collect my tickets at the Box Office?
I’m not going to the show but my friends or family are, can they pick the tickets up for me?
Can I cancel or change my booking?
It’s my first trip to the theatre, what should I wear?
How do Hit The Theatre gain access to cheap seats?
I am thinking of organising for a group of friends, or colleagues, to a show, is that ok?
What are the difference between Stalls, Dress Circle, Upper Circle, Balcony, Boxes etc?
Why should I join Hit The Theatre?
Membership to Hit The Theatre is completely FREE
. Benefits:
- Cheap theatre tickets
- Able to come on Hit The Theatre events
- Use of Hit The Theatre representatives on Events nights
- Free bi weekly email newsletter
How much does it cost to join Hit The Theatre?
Membership is FREE. All you pay for is the tickets!
I am thinking about joining, is there a minimum number of shows I have to come to?
Not at all, as mentioned above, membership is free, and once you are a member you will be receive Hit The Theatre’s bi weekly newsletter, which will detail some of the offers in that period. You could come once a year or once a week, or simply join to have access to our mailing list and keep up to date with upcoming offers.
What sort of person is a member of Hit The Theatre?
Most of our membership is 16-28, and that is the only stipulation. Within that group we have a lot of students, young professionals, and people that live in and around London. We have a lot of people who come along to our events on their own. Everyone is welcome!
I have a friend who wants to come to a show with me, can I bring them?
Of course. Hit The Theatre is desperate to introduce new people to the theatre – it is part of the reason Hit The Theatre is in existence!
In our minds, the more young people (16-28) that experience the theatre the better. Hopefully we can provide a range of products/shows that appeal to all visitors.
I’ve lost my tickets – what can I do?
The first step is to contact us. If Hit The Theatre can help you we certainly will, although in some cases this may be out of our control. When you book with us you will be emailed a booking reference number. Please keep this as if you lose your tickets or have a problem then it will be easier to locate the seats.
Please email us with the booking reference number, your name and contact details to:
info@hitthetheatre.co.uk
I’ve lost my booking reference number – what can I do?
The first step is to contact us. You will need to supply us with the email address and the postal address from which you ordered your tickets. We will then do our best to help you locate your booking reference number and your tickets.
Please email us with your name, postal address and contact details to:
info@hitthetheatre.co.uk
Which payment methods do you accept?
We can accept payment from credit/debit cards (Visa, Mastercard, Eurocard, Delta, Switch or Solo cards all accepted). At the moment we don’t accept American Express or Diners Club cards.
Are your online bookings secure?
Hit The Theatre uses the latest secure SSL processing to ensure that your card details remain safe and out of sight of potential fraudsters. We do recommend that you don’t email us your credit card details.
How do I know if my booking has gone through?
Shortly after you have placed your order with Hit The Theatre or its affiliates you will be sent an email with confirmation of your order.
This email confirmation will show details of your order including: Show, Date, Venue, number of tickets and seat numbers and a booking reference number. This email is crucial, please print it off and save it. It will help both you and Hit The Theatre should there be a problem.
If you don’t receive the confirmation email, please check your junk mail folder as often your email provider may consider the email unwanted. If you are still without the email after 48 hours please email us and we shall attempt to resolve the situation.
Please email us with your name, postal address and contact details to:
info@hitthetheatre.co.uk
I live outside of the United Kingdom. Will you mail my tickets to me?
No. Neither Hit The Theatre or our affiliates mail tickets abroad. However, we do make sure the tickets are waiting for you at the theatre box office. If you take your email confirmation, some ID (identification) you will be able to pick up your tickets from the theatre’s box office.
Do I need ID (identification) to collect my tickets at the Box Office?
Yes. Although Hit The Theatre or its affiliates do not require you to present the credit card you paid with at the box office, you will need to have some for of ID. This could be the credit or debit card you paid with or some form of photographic ID (passport, driving licence). If you have booked your tickets as part of our 16-28 you must take some form of ID which confirms your age. This helps protect the cardholder, Hit The Theatre and our affiliates from fraud.
I’m not going to the show but my friends or family are, can they pick the tickets up for me?
No. You must collect the tickets yourself. This helps protect the cardholder, Hit The Theatre and our affiliates from fraud. If this is going to be a problem please email Hit The Theatre and we shall do our best to accommodate everyone.
Please email us with the booking reference number, your name and contact details to:
info@hitthetheatre.co.uk
Can I cancel or change my booking?
We regret that we cannot exchange, refund, transfer or return tickets unless the event in question is cancelled. Saying this, unlike most companies, we will make every effort to make sure you don’t lose your money. If you really cannot go to the event, we recommend you try and ask your friends or family if they want the tickets. We will try and resell the tickets for you and charge you a small handling fee.
Please email us with the booking reference number, your name, contact details and the number of tickets you wish us to try and sell to:
info@hitthetheatre.co.uk
It’s my first trip to the theatre, what should I wear?
It really makes no difference if you dress up to go to the theatre, or you just turn up in jeans. If you think of dressing in the same way you would if you were visiting the cinema.
How do Hit The Theatre gain access to cheap seats?
The producers of most of the productions we feature on this site work with us in the belief that if you start visiting the theatre when you are younger then it will be easier to attract you back when you are older. Hence, by offering you cheaper tickets now, they are investing in your future as a customer. We work closely with each producer to offer the best selection of discounts and seats.
I am thinking of organising for a group of friends, or colleagues, to a show, is that ok?
Of course it is. We certainly recommend visiting the theatre in groups. It gives you the chance to have a social night out and also a lot of people are uncomfortable visiting a show in small numbers. We are also happy to help you with advice on where to eat, or have a drink, before or after the show.
What are the difference between Stalls, Dress Circle, Upper Circle, Balcony, Boxes etc?
Below is a quick note on each type of seating. Obviously every theatre is different and the same seat number in two different theatres can be completely different. If you need advice on specific seats, ask us! Our staff have experience with most West End theatres and are more than happy to provide advice. In most theatres, the rows are labeled in alphabetical order A-B-C-D and so on (ie row F would be the sixth row)
Stalls (can be known as Orchestra, or Orchestra Stalls) – these are usually the most desirable seats, and are on the bottom floor of the theatre.
Dress Circle (can be known as the Royal Circle or simply Circle) – these are on the first floor and usually very good seats. In general, the further you are back the worse the seat will become.
Upper Circle – the second level up, higher and usually the price of the seat reflects that. In many theatres the Upper Circle is the highest level in the theatre.
Balcony – the balcony is high up in theatre and seats are often in the form of a padded bench. These seats often offer exceedingly good value for money (tickets can cost lower than a quarter of the most expensive seats in the stalls).
Boxes – usually found on the side walls of the theatre (though some can be found at the back of the stalls or dress circle). A box can make the visit to the theatre more glamorous, with the sense that you have a private area within the theatre. However, Hit The Theatre would say that in general a good seat in the Stalls or Dress Circle is usually better than a box seat.
I am thinking about joining, is there a minimum number of shows I have to come to?
What sort of person is a member of Hit The Theatre?
I have a friend who wants to come to a show with me, can I bring them?
I’ve lost my tickets – what can I do?
I’ve lost my booking reference number – what can I do?
Which payment methods do you accept?
Are your online bookings secure?
How do I know if my booking has gone through?
I live outside of the United Kingdom. Will you mail my tickets to me?
Do I need ID (identification) to collect my tickets at the Box Office?
I’m not going to the show but my friends or family are, can they pick the tickets up for me?
Can I cancel or change my booking?
It’s my first trip to the theatre, what should I wear?
How do Hit The Theatre gain access to cheap seats?
I am thinking of organising for a group of friends, or colleagues, to a show, is that ok?
What are the difference between Stalls, Dress Circle, Upper Circle, Balcony, Boxes etc?
Why should I join Hit The Theatre?
Membership to Hit The Theatre is completely FREE
. Benefits:
- Cheap theatre tickets
- Able to come on Hit The Theatre events
- Use of Hit The Theatre representatives on Events nights
- Free bi weekly email newsletter
How much does it cost to join Hit The Theatre?
Membership is FREE. All you pay for is the tickets!
I am thinking about joining, is there a minimum number of shows I have to come to?
Not at all, as mentioned above, membership is free, and once you are a member you will be receive Hit The Theatre’s bi weekly newsletter, which will detail some of the offers in that period. You could come once a year or once a week, or simply join to have access to our mailing list and keep up to date with upcoming offers.
What sort of person is a member of Hit The Theatre?
Most of our membership is 16-28, and that is the only stipulation. Within that group we have a lot of students, young professionals, and people that live in and around London. We have a lot of people who come along to our events on their own. Everyone is welcome!
I have a friend who wants to come to a show with me, can I bring them?
Of course. Hit The Theatre is desperate to introduce new people to the theatre – it is part of the reason Hit The Theatre is in existence!
In our minds, the more young people (16-28) that experience the theatre the better. Hopefully we can provide a range of products/shows that appeal to all visitors.
I’ve lost my tickets – what can I do?
The first step is to contact us. If Hit The Theatre can help you we certainly will, although in some cases this may be out of our control. When you book with us you will be emailed a booking reference number. Please keep this as if you lose your tickets or have a problem then it will be easier to locate the seats.
Please email us with the booking reference number, your name and contact details to:
info@hitthetheatre.co.uk
I’ve lost my booking reference number – what can I do?
The first step is to contact us. You will need to supply us with the email address and the postal address from which you ordered your tickets. We will then do our best to help you locate your booking reference number and your tickets.
Please email us with your name, postal address and contact details to:
info@hitthetheatre.co.uk
Which payment methods do you accept?
We can accept payment from credit/debit cards (Visa, Mastercard, Eurocard, Delta, Switch or Solo cards all accepted). At the moment we don’t accept American Express or Diners Club cards.
Are your online bookings secure?
Hit The Theatre uses the latest secure SSL processing to ensure that your card details remain safe and out of sight of potential fraudsters. We do recommend that you don’t email us your credit card details.
How do I know if my booking has gone through?
Shortly after you have placed your order with Hit The Theatre or its affiliates you will be sent an email with confirmation of your order.
This email confirmation will show details of your order including: Show, Date, Venue, number of tickets and seat numbers and a booking reference number. This email is crucial, please print it off and save it. It will help both you and Hit The Theatre should there be a problem.
If you don’t receive the confirmation email, please check your junk mail folder as often your email provider may consider the email unwanted. If you are still without the email after 48 hours please email us and we shall attempt to resolve the situation.
Please email us with your name, postal address and contact details to:
info@hitthetheatre.co.uk
I live outside of the United Kingdom. Will you mail my tickets to me?
No. Neither Hit The Theatre or our affiliates mail tickets abroad. However, we do make sure the tickets are waiting for you at the theatre box office. If you take your email confirmation, some ID (identification) you will be able to pick up your tickets from the theatre’s box office.
Do I need ID (identification) to collect my tickets at the Box Office?
Yes. Although Hit The Theatre or its affiliates do not require you to present the credit card you paid with at the box office, you will need to have some for of ID. This could be the credit or debit card you paid with or some form of photographic ID (passport, driving licence). If you have booked your tickets as part of our 16-28 you must take some form of ID which confirms your age. This helps protect the cardholder, Hit The Theatre and our affiliates from fraud.
I’m not going to the show but my friends or family are, can they pick the tickets up for me?
No. You must collect the tickets yourself. This helps protect the cardholder, Hit The Theatre and our affiliates from fraud. If this is going to be a problem please email Hit The Theatre and we shall do our best to accommodate everyone.
Please email us with the booking reference number, your name and contact details to:
info@hitthetheatre.co.uk
Can I cancel or change my booking?
We regret that we cannot exchange, refund, transfer or return tickets unless the event in question is cancelled. Saying this, unlike most companies, we will make every effort to make sure you don’t lose your money. If you really cannot go to the event, we recommend you try and ask your friends or family if they want the tickets. We will try and resell the tickets for you and charge you a small handling fee.
Please email us with the booking reference number, your name, contact details and the number of tickets you wish us to try and sell to:
info@hitthetheatre.co.uk
It’s my first trip to the theatre, what should I wear?
It really makes no difference if you dress up to go to the theatre, or you just turn up in jeans. If you think of dressing in the same way you would if you were visiting the cinema.
How do Hit The Theatre gain access to cheap seats?
The producers of most of the productions we feature on this site work with us in the belief that if you start visiting the theatre when you are younger then it will be easier to attract you back when you are older. Hence, by offering you cheaper tickets now, they are investing in your future as a customer. We work closely with each producer to offer the best selection of discounts and seats.
I am thinking of organising for a group of friends, or colleagues, to a show, is that ok?
Of course it is. We certainly recommend visiting the theatre in groups. It gives you the chance to have a social night out and also a lot of people are uncomfortable visiting a show in small numbers. We are also happy to help you with advice on where to eat, or have a drink, before or after the show.
What are the difference between Stalls, Dress Circle, Upper Circle, Balcony, Boxes etc?
Below is a quick note on each type of seating. Obviously every theatre is different and the same seat number in two different theatres can be completely different. If you need advice on specific seats, ask us! Our staff have experience with most West End theatres and are more than happy to provide advice. In most theatres, the rows are labeled in alphabetical order A-B-C-D and so on (ie row F would be the sixth row)
Stalls (can be known as Orchestra, or Orchestra Stalls) – these are usually the most desirable seats, and are on the bottom floor of the theatre.
Dress Circle (can be known as the Royal Circle or simply Circle) – these are on the first floor and usually very good seats. In general, the further you are back the worse the seat will become.
Upper Circle – the second level up, higher and usually the price of the seat reflects that. In many theatres the Upper Circle is the highest level in the theatre.
Balcony – the balcony is high up in theatre and seats are often in the form of a padded bench. These seats often offer exceedingly good value for money (tickets can cost lower than a quarter of the most expensive seats in the stalls).
Boxes – usually found on the side walls of the theatre (though some can be found at the back of the stalls or dress circle). A box can make the visit to the theatre more glamorous, with the sense that you have a private area within the theatre. However, Hit The Theatre would say that in general a good seat in the Stalls or Dress Circle is usually better than a box seat.